Your Journey Starts Here

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel planning services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted travel partners, service providers, and vendors who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions in those messages.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-3659.

Last updated: December 2024

Agreement to Terms

By accessing and using The Travel Pros website and services, you accept and agree to be bound by the terms and provision of this agreement.

Travel Services

The Travel Pros provides travel planning and booking services. We act as an intermediary between you and travel suppliers. Prices, availability, and terms are subject to change without notice.

Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by travel supplier. Deposits may be required at the time of booking, with final payment due according to the supplier's terms.

Cancellations and Refunds

Cancellation policies vary by travel supplier and may include fees or penalties. Travel insurance is strongly recommended to protect your investment. Refund requests are subject to supplier policies.

Travel Documents

You are responsible for obtaining all necessary travel documents, including passports, visas, and health certificates. The Travel Pros is not responsible for denied boarding or entry due to improper documentation.

Limitation of Liability

The Travel Pros' liability is limited to the total amount paid for services. We are not liable for delays, cancellations, or changes made by travel suppliers, or for any indirect or consequential damages.

Governing Law

These terms are governed by the laws of New York State. Any disputes shall be resolved in the courts of New York County, New York.

Last updated: December 2024

Digital Millennium Copyright Act Policy

The Travel Pros respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Designated Agent

Send DMCA notices to:
DMCA Agent
The Travel Pros
2847 Fifth Avenue
New York, NY 10037
Email: [email protected]

Repeat Infringers

We will terminate the accounts of users who are repeat infringers of copyrighted material.

Last updated: December 2024

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right to Information

You have the right to know how your personal data is being processed, including the purpose, legal basis, and retention period.

Right of Access

You can request a copy of all personal data we hold about you, along with information about how it's being used.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You can request deletion of your personal data under certain circumstances, such as when it's no longer necessary for the original purpose.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format that can be transferred to another service provider.

Right to Object

You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: When processing is necessary to fulfill our travel services contract
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Legal Obligation: When required by law or regulation

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Travel booking records are typically retained for 7 years for tax and legal purposes.

International Transfers

When we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 847-3659

Complaints

If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with your local data protection authority.

Last updated: December 2024

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